Why a home Plex server may fail outside the house

A works at home but cannot be reached from outside the . The server runs on a Mac Studio. Some media files are stored on the Mac Studio, and some are stored on a newly bought NAS with two .

The NAS is wired into the network and has its own IP address. The Mac Studio connects over Wi-Fi. The internet service is AT&T Fiber, with the AT&T-provided modem’s Wi-Fi turned off and IP also turned off.

A Google Nest Pro mesh Wi-Fi system sits behind the modem, then connects to a gigabit switch, and the switch connects to the NAS. In Google Nest settings, UPnP is on, the WAN connection uses DHCP, and the Mac Studio has a reserved static IP address.

Key points

  • The runs on a Mac Studio and is not reachable from outside the home network.
  • Media is split between the Mac Studio’s own drive and a NAS.
  • The NAS is wired, while the Mac Studio uses Wi-Fi.
  • The network path includes an AT&T , Google Nest Pro mesh Wi-Fi, a gigabit switch, and the NAS.
  • Google Nest has UPnP enabled and a static IP reservation for the Mac Studio.
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