Direct emails to new signups can still get no replies
A solo product maker can personally email every new signup and still get no response. For each product, every new user received a real personal message, not an note or copied .
The message asked who they were and what they needed. The result was zero replies.
The core problem is that “talk to your users” sounds simple but leaves out the hard part: getting people to actually answer. A personal email right after signup may not be enough to make users open up, and it can be hard to know whether the method is wrong or whether this is normal.
Key points
- Every new signup received a personal email from the product maker.
- The emails were not or copied from a .
- The emails asked about the user and what they needed.
- The result was zero replies across the products tried.
- The common advice to “talk to users” is incomplete without a practical way to get .