What often surprises SaaS founders after launch
After a SaaS product goes live, the first 50 users may use it in ways the maker did not expect. The feature that took the most work may receive the least , while can become visible from the first day. Positive can take much longer to start than expected, even feeling about three times slower.
Users who complain the most may not be a problem; they may be the people who care enough to help improve the product. The first 90 days are often less about smooth growth and more about learning how people actually use, ignore, question, and compare the product.
Key points
- The first 50 users may use the product in unexpected ways.
- The most time-consuming feature may get the least use.
- can appear immediately after .
- Positive may take far longer than expected.
- Frequent complaints can point to users who care and can help improve the product.