Claude account banned within 3 minutes of creating a second one

A user already had a personal Claude account and created a second one specifically for business use. The personal details (name and address) were the same, but they used a different email — one German, one Swiss — for the new account, and paid for a Max on it. The account was suspended within about three minutes of signup.

The goal had been to keep personal use, one business, and another business cleanly separated across accounts. The post asks the community whether this violates Claude's rules and how others successfully run multiple accounts, including whether a separate legal entity or business name is needed on the .

Key points

  • Same name and address were reused, only the email differed (German vs. Swiss)
  • The second account was suspended within roughly 3 minutes, despite a paid Max
  • Intent was to separate personal use from two different business uses
  • Unclear whether a distinct legal entity or business name on the would avoid this
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