Apple Configurator fails to sign in with an ABM account
r/macsysadminJun 25, 2026 · 17d ago
is showing an error when connecting with an ABM account. The account already has both the role and the role. The same problem remained after trying different accounts, clearing the cache, reinstalling the app, and testing on a fresh macOS install that was not enrolled in Intune.
The same account signs in successfully through on an iOS device. That points away from a simple account- problem and toward an issue with the macOS version of or the Mac environment.
Key points
fails when connecting with an ABM account.
The account already has and roles.
Different accounts, cache clearing, app reinstall, and a fresh macOS install did not fix it.
The same account works in on an iOS device.
The issue may be tied to macOS or the Mac setup, not only account .