An AI workflow for sorting and replying to Facebook comments
An n8n workflow receives new Facebook comments and uses AI to check the comment’s , intent, and lead quality. Positive sales or inquiry signals are sent for follow-up. Negative comments are emailed to a manager right away.
The AI can also draft a suggested reply. Complaints and sales questions go through different automatic paths. The goal is to reply faster and avoid missing important comments.
Planned additions include , WhatsApp alerts, automatic , and an .
Key points
- The workflow uses n8n to process new Facebook comments automatically.
- AI checks , intent, and lead quality before choosing the next step.
- Positive leads are routed for follow-up, while negative comments trigger a manager email.
- The system can draft replies and split complaints from sales questions.
- Planned upgrades include , WhatsApp alerts, , and .