A good product can still die if nobody hears about it

The failed software service did not die because the product was bad. It died because was avoided. Three months went into building something clean that solved a real problem, but almost nobody was told about it after launch.

When the stayed at zero, the easy explanation was that one more feature was needed. The real need was to talk to people who had the problem. Posting felt like begging, so did not happen.

The service quietly sat unused until the server was no longer paid for. The new approach is to talk about the problem before the product exists, go where people already complain about that problem, and treat as the real job while code is the easier part.

Key points

  • A useful product can fail if almost nobody is told about it.
  • A stuck at zero may point to missing , not missing .
  • Writing more code can become a way to avoid rejection.
  • Problem conversations should start before the product is finished.
  • For a solo business, is part of the core work, not an afterthought.
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