A small SaaS tool that drafts replies to business reviews
PASTEL is a SaaS tool that helps s write replies to customer reviews. It does not post the reply automatically.
Instead, it creates a response that the user can copy and paste. If the response does not fit, the user can generate another version in a different tone.
A is also connected, so users can receive review details and suggested replies without opening the website repeatedly. The maker is a student, and this is their first product, so they are asking for and missing .
Key points
- The tool creates draft replies for customer reviews.
- It does not replies automatically; users copy and paste them manually.
- Users can regenerate a reply in a different tone.
- A sends review details and suggested replies.
- The product is early and the maker is looking for .