OpenAI feature access did not return after paying again
In a account, access to was removed after switching from a paid OpenAI plan to a . The email notice said access would return after moving back to a paid plan. The paid plan was restored, but still failed.
The said to contact support if it was a mistake, but support replied that it could not fix the issue. The result was a paid account with the feature still blocked and no clear next step.
Key points
- access was removed after moving from a paid plan to a .
- OpenAI’s email said access would return after paying again.
- After the paid plan was restored, still failed.
- Support said it could not fix the issue, even though the pointed users to support.