Check Uptrends cancellation rules before using it
Uptrends caused a billing problem during use as a server . The service originally cost about $150 per year, but a later renewal invoice rose to $403. The main issue was not by itself, but the cancellation rule.
The account had to be canceled 90 days before renewal, while the renewal notice arrived only 15 days before the service period ended. By the time the invoice arrived, the cancellation deadline had already passed by 75 days. After cancellation was requested, payment demands continued for the unpaid account, followed by threats of legal action and .
was suggested as a better alternative.
Key points
- Uptrends reportedly went from about $150 per year to a $403 renewal invoice.
- Cancellation required 90 days of advance notice before renewal.
- The renewal notice arrived 15 days before the service period ended.
- Payment demands continued after cancellation was requested, with legal action and mentioned.
- was named as an alternative server service.