Paid ChatGPT account repeatedly freezes while the free account works

In this firsthand experience, the site began freezing after a first-time upgrade to , making it impossible to work while signed into the paid account. Clearing the or disabling QUIC restored access briefly, but the problem returned.

A free account worked in the same environment, so the failure appeared tied to the paid account in this case. Searches found similar complaints from about two years earlier, but no lasting fix.

The repeated service problems at OpenAI and Anthropic were described as making hard to keep. A separate Claude Code issue affecting many people for months was also mentioned, although no specific symptoms or solution were provided.

Key points

  • The site repeatedly froze while signed into a Plus account.
  • Clearing the and disabling QUIC helped only briefly.
  • A free account worked in the same environment.
  • Similar complaints dating back about two years were found, but no lasting fix emerged.
  • A long-running blem was mentioned without enough detail to identify it.
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