Even huge services can leave core features broken
is described as having many bugs and broken . Search is the main example, because it has felt unhelpful for many years. The concern is that has large development teams, yet a basic feature like search still appears unfixed after a long time.
People continue using the service anyway. The useful question is what small internet s can learn from a big product that keeps users despite visible flaws.
Key points
- Large companies can leave long-running product problems un.
- A basic feature like search can still disappoint users in a mature product.
- Users may stay because the product has habits, connections, or data they do not want to lose.
- Small products have less room to ignore broken s.
- The practical test is whether the product’s value still outweighs its .