The first paying customer came from being useful

A got its after about four months of building and one month after launch. The maker spent time in relevant Reddit communities answering questions about video without posting links or pushing a sale. People who were interested were invited to send a private message, and a few did.

One person tested the product on a real account with extra . For two weeks, the maker helped that person solve problems through Reddit messages. When the ran out, the maker said they could not keep giving them away and offered a discounted plan with double the .

The person disappeared at first, then came back and paid. The lesson is that one real user who keeps using the product can matter more than many casual signups who leave quickly.

Key points

  • The maker found potential customers in relevant Reddit communities.
  • They answered questions instead of immediately promoting the app.
  • One interested person tested the tool with extra on a real account.
  • Two weeks of direct help made the product feel useful in a real .
  • A clear paid offer after the ended led to the first payment.
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