ChatGPT account deletion raises backup warning
A account used for two years was deleted without warning. The account was used for work and household help, with no explicit requests or explicit language claimed. There was no email notice before the deletion.
OpenAI support first suggested changing settings, then asked for another appeal, but that appeal was rejected because a similar case was already open. Later replies pointed back to an article and another appeal form. Even after the issue was supposedly escalated to a human, the replies did not give a clear reason or fix.
Similar cases appeared on Reddit, so the practical warning is to avoid keeping important work only inside ChatGPT and to download anything needed later.
Key points
- A two-year account was reportedly deleted with no warning email.
- Support replies did not give a clear deletion reason or recovery path.
- A new appeal was rejected because a similar case was already open.
- Other similar cases were found on Reddit, according to the report.
- Important should be downloaded or saved somewhere else.