Cursor billing continued after the account switched to Free

A one-month expired and the account switched to the Free plan, but the registered credit card continued to be charged. The account page showed only options to upgrade to another plan, with no button to cancel the old . Searching the account settings and billing options did not reveal a way to stop the charges.

Contacting support also failed to resolve the problem. It remains unclear whether the is tied to another account or , and no reliable support route has been confirmed.

Key points

  • The was purchased for one month and had expired.
  • The account showed the Free plan while the credit card was still being charged.
  • No cancellation button appeared; only options to upgrade were visible.
  • Account settings, billing options, and support contact did not solve the issue.
  • A link to another account or has not been ruled out.
Read original