AIImportance: High

Claude outage blocked new messages across chats

r/ClaudeAIJun 18, 2026 · 24d ago

Claude repeatedly started to process a prompt and then returned to the main chat screen. Some people could type into existing chats, but Claude did not respond, and new conversations could not be started.

The retry button did not fix the problem, and refreshing the page made the failed message disappear. The same behavior was reported across Chrome, MacBook, iPhone, the , and the Windows .

Reports inside the ClaudeAI Reddit community rose sharply in a short period, while Anthropic’s initially appeared to show the service as fully operational. Later status updates shared on Hacker News point to elevated errors across many s, followed by a resolved state.

Key points

  • Claude failed to process new messages and sometimes returned users to the main chat screen.
  • Existing chats and new conversations were both affected in some reports.
  • The issue appeared across several devices, browsers, and apps.
  • Community reports rose before the official clearly reflected the problem.
  • Status updates later indicated elevated errors across many s and then a .

Sources covering this story (6)

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