Claude gave the wrong customer service number
Claude was used to discuss a bonus problem with an credit card. It suggested calling customer service, but the number it gave was not support. The number led to an adult phone service instead.
The risk is not just that the answer was wrong, but that it was presented in a normal, confident way during a finance-related task. If someone followed the advice without checking, they could end up in an embarrassing or risky situation.
Key points
- Claude gave an incorrect support phone number for an issue.
- The number connected to an adult phone service, not customer support.
- The answer sounded normal, which makes this kind of mistake easy to miss.
- Always verify sups on the official company website before calling.